update 2024.01
Article 1: scope and pre-contractual information
1.1 These general conditions of sale are intended for the use of booking stays in guest rooms (hereinafter the ""Rooms""). They constitute the reservation contract between the operator (hereinafter the ""Renter""), Au Presbytère de Saigneville SAS, validly represented by the managers Vanessa and Joël WILMOT, and the customers (hereinafter the ""Customer"") of a stay in a guest room.
No particular condition can, without formal written acceptance from the Lessor, prevail over these General Conditions, so that all contrary conditions set by the Client will be, in the absence of express acceptance from the Lessor, unenforceable against the latter.
The Lessor reserves the right to modify these General Conditions at any time, it being understood that the modifications will only be applicable to reservations made after said modifications.
1.2. These General Conditions are communicated to any Customer who requests them and are in any case available on the Lessor's website: www.aupresbytere.eu
They are also communicated during the Room Reservation Confirmation to the email address indicated by the Customer.
Any Room reservation and in particular any payment for the reservation implies unreserved acceptance of these General Conditions.
Consequently, the Client expressly acknowledges having been informed, prior to booking the Rooms and concluding the contract, in a readable and understandable manner, of these General Conditions and all the information listed in article L.121- 17 of the Consumer Code and in particular the following information:
– the essential characteristics of the services and in particular the Rooms offered by the Lessor;
– the price of the services and rentals of the Rooms, as well as the means of payment accepted;
– information relating to the identity, activity and contact details of the Lessor;
– information relating to the absence of a right of withdrawal.
1.3. These General Conditions are drawn up in French in their original version which alone is authentic, taking precedence over any other version translated into a foreign language which is only made available for convenience.
Article 2 – Identity and contact details of the Lessor
The Room rental services described in these General Conditions are offered by the Lessor, all of whose information and contact details are indicated below:
Identity: At the Presbytère de Saigneville SAS registered under number 851154575 in the Trade and Companies Register of Amiens validly represented by Vanessa and Joël Wilmot.
3 rue de la Falise, 80230 SAIGNEVILLE
Website: www.aupresbytere.eu
Email: info@aupresbytere.eu
Article 3 – Description of services: guest rooms - unusual caravans / gîtes - table d'hôtes
3.1. The rental services, the Rooms as well as all the ancillary and/or complementary services likely to be offered by the Lessor are the subject of a precise description as to their specificities and their qualities on the Lessor's website.
Although the Lessor makes every effort to ensure that the photographs appearing on its website are faithful and up-to-date reproductions of its Rooms and services, variations may occur due in particular to the technical characteristics and color resolution of the photographs. .
Likewise, for internal organizational reasons and in order to ensure the comfort of the Rooms and the renewal of furniture and equipment, the Lessor may be required to replace certain furniture and/or equipment present in the photographs on the website.
The Customer cannot therefore claim any compensation, nor call into question in any way the reservation made due to inadequacies and delays in updating certain photographs on its website.
The Customer has in any case the possibility of asking the Lessor for any questions and/or additional clarification on the details of the services and Rooms offered by contacting him using the contact details provided on the Lessor's website.
Likewise, a specific quote can be established by the Lessor taking into account the specificities of the requests and needs expressed by the Customer.
3.2. The Client is expressly informed that the Rooms offered by the Lessor are designed for a precise and determined number of people.
Consequently, the Lessor may at any time, without incurring liability in any way or on any grounds whatsoever, refuse the entry and presence of additional people in the Rooms initially rented.
The Customer expressly acknowledges and accepts that the Room rental services offered by the Lessor are for a limited and determined period, so that he cannot claim, in any capacity and at any time, a right to maintain in the places.
Article 4 – Formation of the contract – Reservation conditions
4.1. Reservation confirmation
It is expressly reminded that the Customer can read the precise description of the rental services and Rooms offered by the Lessor, through the latter's website and/or by contacting the Lessor according to the contact details referred to in article 2 above.
Regardless of the method of contact, the Lessor sends the Customer, to their electronic mail address according to the Customer's instructions, a reservation confirmation (hereinafter the ""Reservation Confirmation"") containing the details of the reservation(s). Room(s) reserved, prices and payment terms, as well as these General Conditions.
4.2. Credit card as collateral
4.2.1. Unless otherwise agreed by the Lessor, the conclusion of the rental contract is expressly subject to the provision of full details of a valid credit card covering one hundred percent (100%) of the total amount of the reservation made, all taxes included (TTC).
The Customer is informed of this guarantee obligation (bank imprint) and the payment terms according to article 5.2 below, during the Reservation Confirmation referred to in article 4.1 above.
No reservation will be considered valid without this guarantee.
It is expressly reminded that the use of the card used by the Customer as guarantee entails unreserved acceptance of these General Conditions.
4.2.2. Notwithstanding the aforementioned stipulations, for reasons of internal organization of its establishment and for stays of less than 2 nights, the Lessor reserves the right to require from the Client a full cash payment prior to any firm and definitive reservation of Rooms.
In this case, the Customer will be expressly informed of this during the Reservation Confirmation sent by the Rental Company.
4.3. Online reservation and payment
4.3.1. The Customer can make a reservation for Rooms directly from the Rental Company's website. In this case, he must follow the following steps:
- Dial the address of the website and follow the instructions of the said site.
- Complete, according to the instructions provided to them online, the reservation form made available to them where they must include the information necessary for their identification, in particular their first and last names, postal address, email address and telephone number valid.
- Check the elements of the reservation and, if necessary, identify and correct any errors and omissions.
- Validate the reservation, the total price all taxes included (TTC) as well as the guarantee (according to the conditions referred to in article 4.2 above) or payment according to the chosen rate (see Article 5).
- Follow the instructions of the online payment server to pay the price including all taxes (TTC) or the guarantee requested in accordance with article 4.2.
The Customer then receives electronically and without delay a Reservation Confirmation mentioning acceptance of payment and/or guarantee and validation of the reservation made.
4.3.2. The Customer who has chosen to make his reservation from the website will definitively validate his reservation, in view of a summary displayed on the screen, by clicking on the ""reservation confirmation with payment obligation"" tab to demonstrate his commitment, his knowledge and acceptance of these General Conditions and the reservation made.
At the end of the reservation process, the Customer is recommended to download, save or print these General Conditions.
4.4. No right of withdrawal
In accordance with article L.121-21-8, 12° of the Consumer Code and notwithstanding the terms of modification and cancellation referred to in articles 4.5 and 4.6 below, the Customer is expressly informed that he does not benefit from no legal right of withdrawal provided for in article L.121-21 of the Consumer Code.
4.5. Modification / Cancellation by the Customer
4.5.1. Unless specifically agreed by the Lessor, Room reservations made or arrival dates cannot be modified by the Customer, from their firm and final validation.
In any event, the Client undertakes to notify the Lessor of any late arrival compared to the agreed date and time and in any case after 7 p.m. in accordance with article 6.1 below.
In the absence of information and if the Customer does not appear before the mandatory arrival times referred to in article 6.1 below, unless specifically agreed by the Lessor, the reservation will be deemed canceled by the Customer and the Lessor may have freely from its Chambers.
4.5.2. For an additional fee, the Customer has the option of subscribing to cancellation insurance offered by the partner Elloha during the online reservation process. The conditions are described in detail and are completely independent of the Lessor's control.
4.5.3. In the event of cancellation of the reservation by the Customer:
4.5.3.1. Standard price:
– from fifteen (15) to eight (8) calendar days before the start date of the stay: half (50%) of the balance of the stay will be due by the Customer and may be deducted by the Lessor from the card used as guarantee ( see point 4.2);
– less than eight (8) calendar days before the start date of the stay: the Lessor reserves the right to request the total amount, all taxes included (TTC), of all nights reserved, with the exception of services additional unconsumed amounts. The amount due may be deducted from the card used as guarantee (see point 4.2);
4.5.3.2. Promotional rates:
No reimbursement will be due by the Lessor. The Customer has the option of taking out cancellation insurance themselves or offered during the booking process (see point 4.5.2).
4.5.4. Likewise, in the event of no-show by the Customer, without information or warning in this regard from the Lessor, as in the event of a shortened stay, the Lessor may request the total amount, all taxes included (TTC), of all nights reserved, with the exception of additional services not consumed. The amount due may be deducted from the card used as guarantee (see point 4.2);
4.5.5. In any event, the Customer undertakes to inform the Lessor of any modification and/or cancellation by any written means (letter or email).
4.6. Modification / Cancellation by the Lessor
4.6.1. Taking into account the management constraints specific to the reservation of Rooms and for reasons of security and/or temporary rehabilitation of the Rooms, the Lessor reserves the possibility of changing the Room initially reserved by a Room of the same capacity and standard or of capacity and higher standards.
In this case and unless specifically agreed by the Lessor, the Customer may not request any reduction in the price of the reservation made.
4.6.2. Except in cases of force majeure, in the event of cancellation of the reservation by the Lessor and in the absence of an amicable solution agreed to reaccommodate the Customer, the Lessor reimburses the Customer the entire deposit paid according to the chosen rate;
4.6.3. In any event, the Lessor undertakes to inform the Customer of any modification and/or cancellation by any written means (letter, email).
Article 5 – Price and payment terms
5.1. Price
The rental prices of the Rooms and any ancillary or additional services are indicated by the Lessor on its website and/or in all brochures, documents and Internet platforms provided and/or accessible to the Customer, as well as in the Reservation Confirmation sent in accordance with article 4.1 above.
Unless otherwise stated, these prices are inclusive of all taxes (TTC) taking into account the VAT rate applicable on the day of the reservation with the exception of the tourist tax which will be collected for the benefit of the Syndicat Mixte Baie de Somme at the rate in force.
The Lessor reserves the right to modify its prices at any time, it being understood that price modifications will only be applicable to reservations made after said modifications.
Several rates are offered on the Elloha reservation platform and their respective conditions are detailed there depending on the offer which may, for example, offer a rate reduction but removing any right to a refundable cancellation.
5.2. Payment terms
On the day of departure, the Lessor issues an invoice corresponding to the total amount, all taxes included (TTC), of the reserved stay, less any deposit previously paid in accordance with article 4.2 above.
Any balance of the invoice must be paid by the Customer on the day of departure. Additional services consumed by the Customer during their stay will also be subject to an invoice and payment at the end of their stay.
The means of payment available to the Customer are: bank cards, holiday vouchers (ANCV) and cash (on site).
The Customer communicates his bank details as a guarantee of the reservation except under special conditions or rates, by credit or private bank card (Visa, Mastercard, etc. depending on the possibilities offered by the Lessor's reservation platform) by indicating directly, in the area provided for this purpose (secure entry by SSL encryption), the card number, without spaces between the numbers, as well as its validity date (it is specified that the bank card used must be valid at the time of consuming the service) and the visual cryptogram. In the event of a no show (reservation not canceled – customer not present) of a reservation guaranteed by credit card, the Lessor will debit the Customer, as fixed compensation, of the amount indicated in these general conditions (see article 4.5).
The Lessor has chosen elloha.com/stripe.com in order to secure online payments by credit card. The validity of the customer's payment card is verified by stripe.com. The payment card may be refused for several reasons: stolen card, blocked card, ceiling reached, entry error, etc. In the event of a problem, the customer must contact their bank on the one hand, and the establishment on the other hand to confirm your reservation and method of payment.
Article 6 – Obligations of the Lessor
6.1. Subject to the regular completion of the reservation formalities by the Client and in particular the payment of the possible deposit referred to in article 4.2 above, the Lessor undertakes to make the Room(s) available to the Client ( s) reserved according to the agreed dates and length of stay.
In this context, unless specifically agreed by the Lessor, the Customer is expressly informed of the mandatory arrival and departure times below:
Arrivals are exclusively between 5 p.m. and 7 p.m.
Rooms must be vacated by 11 a.m. on the day of departure at the latest.
For obvious logistical and health reasons, the Lessor cannot offer either early arrival or late departure.
6.2. Subject to the clauses of article 4.6.1. above, the Lessor undertakes to guarantee the Client the peaceful enjoyment of the rented Room and the availability of its equipment and furniture.
Article 7 – Customer Obligations
7.1. Use of rooms and locations
7.1.1. The Client will have access to his room in accordance with the communicated times (see point 6.1).
We are required to have maximum reception capacity. No additional person (baby included) can be accommodated in the room without prior communication and agreement from the Lessor. In the event of non-compliance with these instructions, the Client may be refused access and the Lessor may cancel the stay reserved by the Client, without the latter being able to claim any right to reimbursement or a any compensation whatsoever. However, the Client may be offered another room with adapted logistics if necessary subject to availability and rate increase as applicable.
The Client is required to use and enjoy peacefully as a ""good father"" of the rented Room(s), as well as the furniture and equipment thereof.
It is strictly forbidden to smoke or vape in the Rooms as well as the common areas of the Lessor's establishment.
More generally, in order to ensure the tranquility and peaceful enjoyment of the premises by all of the Lessor's clients, each Client undertakes to respect reasonable and adequate good manners, as well as any instructions communicated by the Lessor and which do not would not appear in these General Conditions (for example practical information communicated by e-mail or website of the Lessor).
7.1.2. In accordance with article 1731 of the Civil Code, the Client is presumed to have received the rented Room, its furniture and equipment in good condition of use and conservation and is required to return them to the Lessor in the same condition.
Consequently, the Client responds and is required to compensate the Lessor for any damage and/or losses occurring during the stay, making the rented Room unsuitable for its destination and for any new rental, unless such damage and/or losses took place without his fault.
The Client is required to send the Lessor complaints relating to the conformity and/or condition of the Rooms reserved within three (3) calendar days from entry into the premises.
In any event, the Client is required to inform the Lessor as soon as possible of any incident, deterioration and/or damage which may occur due to his or her own doing or not, from entry into the premises and throughout the duration. stay.
7.2. Animals
Unless there is a special special agreement to be agreed before finalizing any reservation, domestic animals are only accepted in the Lessor's establishment under certain conditions:
communication and prior agreement from the Lessor, type of accommodation chosen and/or available (possible exclusively in a trailer or in the rooms on the ground floor Lisa and Juliet), age of the pet (no puppies), prior acceptance of another animal at the same time, unconditional kindness towards the animals of the Lessor or other Customers), ... Animals are accepted for a flat rate of 20 euros per animal per stay, prohibition of letting animals climb on the beds, dogs cannot be left free, obligation to systematically collect all droppings, any possible damage will be charged (interior and/or exterior) at the entire responsibility of the customer.
In the event of non-compliance with these instructions, the Lessor may cancel the stay reserved by the Customer, without the latter being able to claim any right to reimbursement or any compensation whatsoever.
Guide dogs for deaf, blind or visually impaired people are accepted by the Lessor, subject to prior communication and unless otherwise indicated at the time of booking depending on the rooms available.
7.3. Responsibility towards minors
The Client is expressly informed and alerted of the fact that minors present and working in the Lessor's establishment are placed under the sole and entire responsibility of their parents and/or any person having authority over them.
7.4. Personal property
The Customer's personal property is placed under the sole and entire responsibility of the latter, who is responsible for taking all useful and necessary precautionary and security measures for their conservation and/or any damage they may cause.
Subject to the legal provisions in this matter, the Lessor cannot bear any liability in the event of loss, theft, injury and/or damage caused to property and/or people located in the Lessor's establishment, whatever the circumstances. be the cause and the moment.
Article 8 – Force majeure
8.1. In accordance with article 1148 of the Civil Code and the definition retained by the case law of French courts and tribunals, force majeure means any event outside the will of the Parties and presenting a character that is both unforeseeable and irresistible and/ or inevitable.
Consequently, it is expressly agreed that in the event of failure of one of the Parties to fulfill any of the obligations provided for and/or arising from these General Conditions due to an event of force majeure within the meaning of this article, the defaulting Party cannot be held liable towards the other Party.
8.2. More particularly, the Client is expressly informed of the fact that the Lessor may be prevented, against its will, from respecting all or part of its obligations provided for and/or arising from these General Conditions due to an event of force majeure, such as in particular, without this list being exhaustive: death or serious illness, bad weather, earthquakes, fires, storms, floods, water damage and any climatic event making it impossible to welcome and/or accommodate customers in conditions normal and legal safety.
In such cases, it is expressly agreed that the Lessor cannot be held liable for any reason whatsoever, nor be liable for any compensation to the Client due to the total or partial non-performance of its obligations. obligations.
Article 9 – Personal data
Information and data concerning the Customer are collected and collected by the Lessor only for the purposes of processing Room reservations.
This information and data may be collected and recorded in a customer file belonging to the Lessor.
In accordance with the ""Informatique et Libertés Law"" of January 6, 1978, the Customer has the right to access, withdraw and rectify his personal data from the Lessor by contacting the latter according to the contact details referred to in article 2 .
Likewise, the Customer is expressly informed of the fact that during the Room reservation process, he may be required to accept or refuse to subsequently receive commercial and/or promotional offers from the Lessor.
Article 10 – Applicable law and dispute resolution
These General Conditions and any contractual relationship arising between the Parties are exclusively governed by French law, with the exception of any other foreign legislation and/or regulations.
For any dispute relating to the validity, interpretation, execution, non-performance, interruption and/or termination of these General Conditions and any obligations arising therefrom, the jurisdiction of the Courts will be determined in accordance with the rules of procedures and applicable international regulations and conventions.
_________________________________________________________________ update 01.2024
Appendices:
Appendix 1: Legal notices of the site www.aupresbytere.eu , including rules linked to the GDPR
Editor & publication manager
At the Presbytery of Saigneville SAS, Joël WILMOT
The head office
At the Presbytery of Saigneville SAS
3 rue de la Falise, 80230 Saigneville?
Telephone: +33.3.22609834
Email: info@aupresbytere.eu
RCS Amiens: 851154575
Siret: 85115457500019
Web hosting
Elloha.com -Reservation module: elloha.com
Conditions of use of the site
This website and all of its content, including texts, logos, photos, images, videos, etc. are protected by copyright and laws governing intellectual property . The reproduction or use of the elements found on this website, in whole or in part, is therefore strictly prohibited, apart from legal exceptions (for example representation within the family circle, private copying or the right of short quote). Any total or partial representation of this website by any means whatsoever, without the express authorization of Au Presbytère de Saigneville SAS is prohibited and would constitute an infringement punishable by articles L 335-2 et seq. of the Intellectual Property Code. The same applies to any databases appearing on the website which are protected by the provisions of the law of July 11, 1998 transposing into the Intellectual Property Code (CPI) the European directive of March 11, 1996 relating to legal protection of databases.
Logo At the Presbytery of Saigneville
Au Presbytère de Saigneville SAS reserves the right to approve or disapprove any use of its logo.
Photo credits
All photographs presented on this site are protected by the Intellectual and Artistic Property Code.
They cannot be reproduced without prior authorization from Au Presbytère de Saigneville SAS and in this case, indicating the author and source.
These requests must be made in writing.
Unless directly specified under the photos of the site, the photographic credits are: © Au Presbytère de Saigneville
Responsibilities
The information contained in this website is given for information purposes only and is subject to change, modification or adaptation without notice. We cannot guarantee the accuracy of the information it contains, nor the operation of the website on all platforms, operators, browsers, etc. Au Presbytère de Saigneville SAS therefore declines all responsibility for difficulties encountered during access. to this website.
The French version of the site is the prevailing one and some updates in the translations may require some delay. Moreover,Au Presbytère de Saigneville SAS reserves the right to modify or interrupt any part of this website or its entirety without notice. Au Presbytère de Saigneville SAS cannot under any circumstances be held responsible for any modification, interruption or suspension of this website.
Hypertext links to other third-party sites and/or partners and/or platforms do not constitute a guarantee of the availability or content or operation of these. Au Presbytère de Saigneville SAS cannot be held responsible for the content thereof.
Respect for privacy
The General Data Protection Regulation (GDPR) of May 25, 2018 definesthe principles to be respected when collecting, processing and storing personal data. The GDPR also guarantees the rights of data subjects.
In accordance with the regulations, you have the right to know the nature of the information recorded about you as well as the right, where applicable, to the rectification, blocking or deletion of this data. You can send a request for information, deletion and/or rectification of your personal data, as well as any possible comments to our privacy officer: Joël WILMOT.
Data relevance: collection and use of personal data
You can visit this website without providing any personal information. However, certain information is automatically collected (internet service provider, website that brings you to us and pages that you visit on our site. This data makes it possible to improve or refine our offer and does not allow any identification. The data Personal information is only collected from the moment you freely communicate it to us in a request for contact, information or reservations.
Cookie management
This website uses cookies necessary for its proper functioning, audience measurement, management of possible advertisements, management of the reservation module and provides access to social sharing cookies (for example Facebook, Instagram, Pinterest, ...). These cookies can be managed directly in the settings of your internet browser. If necessary, the CNIL explains how to do it.
Data retention
The information you provide to us may be kept for a period necessary for legal obligations such as tax obligations or legal obligations.
Data breach
In accordance with Art. 33 and 34 of the GDPR, in the event of a violation or suspicion of a violation of personal data, Au Presbytère de Saigneville SAS will notify the CNIL, 72 hours at the latest, after becoming aware of it.
